Privacy Policy
In order for us to operate our business and provide our services to you, it is sometimes necessary for us to collect or process information about you. In general terms, this information will take one or more of the following forms:
- Information that you provide to us directly, such as in the situation where you complete an online form or send us a message via our website;
- Information that is automatically sent to us by your computer’s internet browser when you visit our website, such as your computer’s technical address (or ‘IP address’) or information about which particular internet browser you are using and so on;
- Information about how you use our website or our services, such as which pages you visit, how frequently you visit the site, and so forth.
This privacy policy sets out the detail of what information we collect, as well as how that data is used and protected.
How we collect your information
We collect information about our website visitors in a variety of ways. By visiting this website, you agree to our collection and use of your personal data as described below. If you do not agree with the terms set out below, please do not visit this website.
Voluntary Data Collected
If you have submitted a form on our website, that will contain personally identifiable information. We collect such data that you voluntarily supply to us when you fill out one of the forms on this website. This information is stored on the webserver and sent via email to our site administrators. The information we collect through forms may include your name, phone number, email, business name, and payment details as needed. If you have not filled out any forms, then we will have no personal data from you.
Involuntary Data Collected
Additionally, this website collects from all visitors your IP address and uses cookies. An IP Address is a unique string of numbers that identifies the computer, router, or access point that you are using to access the internet. We use IP Address data solely to maintain the security of our website and servers, not for tracking purposes.
A cookie is a small amount of data stored on your hard drive to help us improve your access to and your experience on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site, and improve it.
Through cookies, we collect *anonymous* traffic data including browser information, device information, and language.
All of this is involuntary data that we collect is anonymous and contains no personally identifiable information. For example, we do not have the ability to find the IP address of a specific (named) website visitor, email address, or name (unless a form is submitted).
How we use your data
We will use your information to respond to you regarding the reason you contacted us or to render the requested services.
Additionally, we use general traffic data to provide an overview of how people are accessing, navigating, and using. It is not used for any additional purposes.
We never sell, rent, or share your personal information with any third party, except for third-party software we use to respond to you.
- We use Google Analytics and Google Tag Manager to understand how our site is used, so we can improve the user experience. User collected data is totally anonymous. This is done solely to understand and improve how users interact with our site. Read Google’s privacy policy.
- We use Facebook Pixel to help track the success of our marketing efforts on Facebook and Instagram. The user data that we have access to is anonymous. Read Facebook’s privacy policy.
- We use Hotjar to see how our website visitors are using our website and collect analytic data. Read Hotjar’s privacy policy.
- We use Stripe to process any payments. Read Stripe’s privacy policy.
How we protect your information
We aim to protect your personal information through a system of organizational and technical security measures designed to protect the security of any personal information we process. However, no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our systems and services are designed with privacy in mind, and we operate a ‘data minimization’ principle wherever possible – that is to say that we will only ever ask you for the minimum amount of information required to provide our services efficiently; we have no desire to retain (and therefore maintain) any more information than is necessary.
When we disclose your information
Children
This website is not intended for children under the age of 18 and does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that this website has collected the personally identifiable information of a child under the age of 18, please contact us.
Links to other sites
Privacy policy changes
We may change this privacy policy and our data collection and management practices. We reserve the right to update changes to this privacy notice and to our practices in collecting and handling personally identifiable information. You can review the most current version anytime at https://carefree-creative.com/privacy-policy. The revised privacy policy will become effective immediately after we post the updated text on the website. If you use our services after such date, such will constitute acceptance of the revised privacy policy.
Contacting us about your data
Please contact us for any relevant questions or concerns about user privacy at [email protected]